Project Description
The "Model Cities" project was a joint effort between the IACP - International Association of Chiefs of Police and the alarm industry. Each of the three cities were to develop their own program to reduce false alarms. The IACP resolution on false alarms and the alarm industry proposed solutions would be used as basis for structuring each cities approach. The following documents from each city summarize the current results. It should be noted that the program is still continuing to yield information.
Select a city for more information
Bellevue, Washington
Executive Summary as of May 31, 1996
General Overview
|
1996 |
1995 |
1994 |
Population |
100,000 |
? |
? |
Number of Alarm Systems |
8,000 |
? |
? |
Number of Alarm Dispatches |
4320* |
5,960 |
6,861 |
Alarm Factor |
.51* |
.73 |
.91 |
*based on YTD mo. average of 360 extrapolated for the full year
Number of Alarm Companies Participating: 11 alarm companies participated on the Task Force along with 9 law enforcement jurisdictions - the City of Bellevue and 8 surrounding jurisdictions.
Bellevue is 70% residential and 30% commercial.
Alarm Statistics - City of Bellevue - Historical Data
| |
Number of Dispatches |
Change from Prior Year |
Estimated # of Systems |
Alarm Factor |
1990 |
4,148 |
-------- |
? |
? |
1991 |
5,421 |
+30% |
5,130 |
1.06 |
1992 |
5,863 |
+8% |
5,700 |
1.03 |
1993 |
6,821 |
+16% |
6,705 |
1.02 |
1994 |
6,861 |
Unchanged |
7,515 |
.91 |
1995 |
5,960** |
-13% |
8,248 |
.73 |
1996 |
4,320*** |
-27.5% |
8,454 |
.51 |
* City of Seattle's new alarm ordinance mandating alarm verification went into effect 9/93. False alarm reduction forums with law enforcement participation began January 1994. King County False Alarm Reduction Task Force with Bellevue's participation began December 1994.
** Total dispatches for the year with 7 months (beginning June 1) under the new alarm policy. Alarm dispatches for the five months before implementation of the new policy averaged 621 per month; alarm dispatches for the seven months after implementation averaged 408 per month; thirty-four (34) percent reduction in alarm dispatches after implementation.
***1996 number is an extrapolated total based on an average rate of 360 per month experienced through May, 1996.
If the dispatch rate for the first 5 months continued for the full year, Bellevue would have experienced an increase in the number of alarm dispatches of 8.6% over 1994 (7,452 vs 6,861).
If the dispatch rate for the last 7 months of 1995 continued for the full year, Bellevue would have experienced a decrease in the number of alarm dispatches of 28% as compared to 1994 (4,896 vs 6,861).
The "new" rate of alarm dispatches vs the "old" rate of dispatches would have resulted in a total of 2,591 fewer dispatches in 1995 under the new policy.
Other Bellevue Statistics - for the first year under the new alarm policy 28 alarm users have been placed on a one year restricted response - all are commercial users. There have been no appeals. 6 alarm user classes have been held. A total of 109 alarm users have attended the classes with one repeat offender among those attending.
90% of class attendees are residential users.
Definitions
Alarm Factor - the average number of dispatches per system per year.
Alarm Cancellation - over 25% of alarm dispatches were canceled after the initial request for response.
Alarm Verification - association member central station statistics show that between 75 to 90% of burglary alarm signals received in the central station are "filtered out" through some form of alarm verification.
Restricted Response - one year period of no response to property alarms after the 6th false alarm.
Bellevue's New Alarm Policy - put into effect June 1, 1995
- no fee registration
- attempted Central Station verification prior to dispatch
- alarm cancellations accepted by police after dispatch
- escalating false alarm fines $0 (1st),$25 (2nd),$50 (3rd), $100 (4, 5, 6th)
- Optional alarm user awareness course in lieu of paying
fine on 2nd ($25), 3rd ($50), and 4th ($50) fined offenses
- restricted response for a period of one year after 6th false alarm
Key Elements of the Bellevue Policy
- Alarm verification by the central station prior to dispatch
- Acceptance of alarm cancellation by the police after the dispatch
- Alarm user awareness classes
- Restricted response (no response to property alarms) after the 6th false alarm
Goal of the Model Cities Program
To significantly reduce the number of alarm dispatches in the face of a rapidly growing alarm base in the city.
Results of the Program
Bellevue was able to reduce alarm dispatches from 6,861 in 1994 to 5,960 in 1995. More significantly, the rate of the dispatch for the seven month period after the new policy was put into effect was down 34% vs the five month period of 1995 prior to implementation of the new policy (408) dispatches per month after
June 1 vs 621 per month before June 1).
If the pre-June rate of dispatch had continued for the full year, Bellevue would have experienced the highest historical total number of dispatches of 7,452. If the post-June 1 rate of dispatch had been experienced for the full year, the total number of dispatches would have been 4,896.
The 1996 year to date rate shows a continuation of the progress with an average monthly rate of 360 dispatches - down from the 408 per month during the seven months of 1995 under the new policy. If this rate continues for the full year, alarm
dispatches will be down 27.5% over 1995.
All raw statistics were provided by Det. Mike Beckdolt of the Bellevue Police Department.
Telephone:206-455-6916 Fax: 206/688-2812.
Elgin, Illinois
Executive Summary as of May 31, 1996
General Overview
- Elgin's population is approximately 85,000.
- There are 2255 alarm systems.
- Out of the 2255 systems:
*1031 are commercial (45.8%)
*1224 are residential (54.2%)
- The number of false alarms were:
| |
Total |
Residential |
Commercial |
| 1994 |
4267 |
N/A |
N/A |
| 1995 |
3257 |
685 |
2572 |
| 1996 thru May '96 |
1144 |
229 |
915 |
- The number of false alarms per system per year were:
| |
Total |
Residential |
Commercial |
| |
2.57 |
N/A |
N/A |
| |
1.50 |
.58 |
2.60 |
| |
1.22 |
.45 |
2.13 |
- 130 Alarm service/installation companies are participating.
- Other statistical information:
Commercial accounts only: (1996 annualized)
Central station connected accounts - 1.90 false alarms per system per year.
Direct connect accounts - 5.48 false alarms per system per year.
- False alarm response now represents less than 5% of all Elgin response activity. 13 rebuilt financial institutions at 1.7 false alarm factor for 1995 vs 30 non-rebuilt financial institutions at a false alarm factor of 11.
- Progress charts and graphs are available.
Ordinances:
- Date enacted: January 1, 1995
- Key elements (including fining schedule):
- Alarm user permit required - no charge
- $300 fine for response to non-permitted system
- 30 minute time-out on outside audibles
- False alarm fine structure:
1-4 False Alarms - No Charge
5-8 False Alarms - $100/False Alarm
9-10 False Alarms- $200/False Alarm
10+ False Alarms - $300/False Alarm Plus
Revocation of permit
There is an appeals process in place and the ability to get the
alarm permit reinstated on proof of effort to comply. A
subsequent false alarm again revokes the permit, however.
- We have no data that I am aware of to prove rate of compliance.
Seems generally well accepted by the community.
- Special feature: Failure to respond after 10 false alarms
- Restricted response has been previously addressed.
- No special problems at this time.
- The key elements of success are serious minded enforcement by
the Elgin Police Department with Chief Gruber's complete support.
- The key element which inhibited progress is the natural
tendency to resist change and face the facts by both subscribers
and many alarm companies that there is a serious false alarm
concern and that something can be done to help it.
- The major task involving police is the collection of an
accurate database and meaningful communication with both the
subscribers and the alarm company.
- The major involvement by the alarm companies were to committing
resources to customer site visits, user education and convincing
problem accounts that there are solutions to their false alarm
problems.
- The degree of involvement with the community at large was
mainly education concerning the need for and requirements of the
new ordinance.
- The greatest challenge faced was that the complacency of many, both subscribers and alarm companies, was not easy to overcome. Many either never recognized or, instead, denied the problem.
- The goal of the Model City program in our community is the reduction of false alarms to a standard of .4 commercial and .2 residential false alarms per system per year.
- The project is only 18 months old and still moving toward the accomplishment of the goals.
- Financial factors: All efforts to date were from volunteers so no budget was required.
- Cost of response? Unknown
- Cost of administration is unknown but significant.
Philadephia, Pennsylvania